Support

Support & FAQ

Everything you need to know about your FireSafe — shipping, warranty, and direct access to our team if you still have questions.

Questions

Frequently Asked Questions

How does a fire blanket work?

A fire blanket smothers flames by cutting off oxygen. When placed over a fire, the silicone-coated fiberglass fabric forms an airtight seal that starves the fire of the oxygen it needs to burn. No chemicals, no residue, no cleanup.

What types of fires can FireSafe handle?

Campfires, cooking and grease fires, electrical fires, and battery fires. The silicone-coated fiberglass is non-conductive, so it's safe to use on electrical sources without risk of shock. It works on Class A, B, and K fires.

Is it safe to touch bare-handed?

Yes. Unlike traditional fire blankets that shed itchy fiberglass, the FireSafe uses a protective silicone coating that fully contains the fiberglass core. You can handle it, deploy it, and fold it without gloves.

Does it expire or need maintenance?

No. The FireSafe has no expiration date and requires zero maintenance. No pressure checks, no annual inspections, no replacement schedule. Stow it in your pack and forget about it until you need it.

How big is it? Will it fit my pack?

The blanket itself is 100 cm x 100 cm (40" x 40"). Packed in its light-reflective pouch, it's roughly the size of a water bottle and slips into a standard bottle sleeve. It weighs 575g (about 1.25 lbs).

Can I reuse it after a fire?

The FireSafe is a single-use emergency tool. After deployment, replace it. The silicone coating and Kevlar stitching are designed to survive one critical intervention — not to be repacked and relied on again.

The Details

Shipping

Shipping

Processing time 1–2 business days
Canada shipping 3–7 business days
United States 5–10 business days
International 10–21 business days
Tracking Provided on all orders

Orders ship from Canada. Customs fees may apply to international deliveries and are the responsibility of the recipient.

Damaged or defective items? Contact us within 7 days of delivery and we'll make it right at no cost to you.

Still Have Questions?

Contact Basecamp

Can't find what you're looking for? Send us a message and we'll get back to you within 24 hours.